Track & Trace

Orders paid on business days are usually dispatched on the next business day. You will receive a tracking link as soon as your parcel is handed over to the courier.

All orders are shipped from our warehouse in Poland. Orders are usually dispatched on the next business day. The estimated delivery time is 5-7 business days.

Yes. Standard EU delivery costs 7 € and is free for orders from 139 € (basket total after discounts) for eligible destinations shown at checkout.

Standard EU delivery costs 7 €. For some remote locations or non-EU countries the final rate may differ; the exact amount is always shown at checkout before you confirm your order.

We work with GLS, FedEx and DPD. The courier used for your order depends on your delivery country and the services available there.

If you are not available, the courier will usually try to deliver again, leave a notice or redirect the parcel to a nearby pickup point, according to the local service rules.

Delays may occur due to customs checks, issues on the courier’s side or exceptional weather and traffic conditions. Please check your tracking link for the latest updates or contact our support team if the status does not change for several days.

For made-to-order and pre-sale products, we provide an estimated shipping date on the product page. If your order includes these products and you do not add a note, we will ship your parcel once the full order is complete.

Note: if you want to receive in-stock products earlier, add this request in the order comment.
You can return pre-sale and made-to-order products within 14 days of receiving the parcel, unless stated otherwise in the product description, especially for personalization, engraving, and machine name embroidery.