All orders are shipped from our warehouse in Poland. Orders are usually dispatched on the next business day. Most EU deliveries arrive within 4–7 business days after dispatch.
Do you offer free delivery?
Yes. Standard EU delivery costs 7 € and is free for orders from 149 € (basket total after discounts) for eligible destinations shown at checkout.
What is the delivery cost?
Standard EU delivery costs 7 €. For some remote locations or non-EU countries the final rate may differ; the exact amount is always shown at checkout before you confirm your order.
When will my parcel be dispatched?
Orders paid on business days are usually dispatched on the next business day. You will receive a tracking link as soon as your parcel is handed over to the courier.
Which courier will deliver my parcel?
We work with GLS, FedEx and DPD. The courier used for your order depends on your delivery country and the services available there.
What happens if I am not at home when the courier arrives?
If you are not available, the courier will usually try to deliver again, leave a notice or redirect the parcel to a nearby pickup point, according to the local service rules.
Why is my parcel delayed?
Delays may occur due to customs checks, issues on the courier’s side or exceptional weather and traffic conditions. Please check your tracking link for the latest updates or contact our support team if the status does not change for several days.